• Warranty Information
• Return Information

Warranty Information

Polk Audio home loudspeakers have a 5-year parts and labor warranty. The amplifiers used in our "powered speakers" and "powered subwoofers" have a 3-year warranty. All outdoor speakers, such as Atrium Series, have a 2-year warranty. Signature Series (SR), MM (Mobile Monitor) Series speakers and db Series mobile speakers have a limited 1-year warranty. Polk/MOMO Series mobile speakers are warranted for 3 years; Polk/MOMO and PA Series mobile amplifiers are warranted for 1 year. The XRt12 Reference XM Tuner, SR-H1000 Sirius Tuner, I-Sonic Entertainment System, I-Sonic Entertainment System 2, SurroundBar 360 DVD Home Theater and miDock products have a limited 1-year warranty.

To ensure a valid warranty, Polk products must be purchased at an Authorized Polk Audio Dealer. If you're not sure a dealer is "authorized," call Polk Audio at 1-800-377-7655 and ask us. eBay (except for the Polk Direct Store) is not an authorized dealer! The warranty is not transferable, that means it applies only to the original purchaser. If you purchase your speakers from a private individual, that product is considered "used" and has NO factory warranty, no matter what the seller implies.

The warranty is VOID if the serial number of the speaker has been removed or defaced. These warranty terms apply only to products purchased in Canada, the United States of America, its possessions, and US and NATO armed forces exchanges and audio clubs. The Warranty terms and conditions applicable to Products purchased in other countries are available from the Polk Audio Authorized Distributor in such countries.

For the precise and legal terms of the warranty on a given product, refer to the owner's manual. An Acrobat Reader file of the owner's manual can be found on each product's web page. If you have any questions about your warranty coverage, or you think you need service, call Polk Customer Service at 1-800-377-7655. We're here to help you get the most from your new audio equipment

Return Information

Products purchased through authorized dealers are subject to the return policy of the dealer. If you believe your Polk Audio product is defective, please see the Polk Audio Warranty.